Return and Exchange Policy


RETURNS/EXCHANGES

We want to make sure that you’re completely satisfied with your order. Please contact us within 30 days to initiate a return or exchange.

We’d like the items unused or in the same condition that you received it so we can work to understand where we went wrong. Hold on to the original packaging so we can have that back, too.

When we receive your return, we’ll send your refund to the original payment method, which may take a few days to post to your account.

To begin your return or exchange, contact us at naperycustomerservice@milliken.com or 1-800-322-8326.

When you reach out, have this information ready for us:

  • Order Number
  • Order Date
  • Last name used on the order
  • Email address (to send you a return label)
  • If you’re exchanging, let us know what you want instead.